JOINALI Payment Policy
Effective Date: March 14, 2025

At JOINALI, we strive to provide a secure and seamless shopping experience. Our Payment Policy outlines the terms and conditions for processing payments when purchasing products through our website.

1. Accepted Payment Methods
We accept the following payment methods for all online purchases:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure payments via your PayPal account
  • Other Methods: Additional payment options available during checkout

2. Payment Processing

  • Payment is required at the time of purchase. Once your order is confirmed, the payment will be processed immediately.
  • All payments are processed securely through encrypted payment gateways. JOINALI does not store your payment details, and all transactions are handled by trusted third-party payment processors.

3. Currency
All transactions on the JOINALI website are processed in USD (United States Dollar). If you are ordering from outside the United States, your bank or payment provider may apply additional foreign exchange rates or conversion fees.

4. Taxes and Duties
Sales tax will be applied to orders based on the applicable tax rate for the shipping destination. The tax amount will be calculated and displayed during the checkout process.
For international orders, customers are responsible for any customs duties, taxes, and import fees that may apply upon arrival in the destination country. These charges are not included in the product or shipping cost and will be the responsibility of the recipient.

5. Payment Authorization
By placing an order, you authorize JOINALI to charge your selected payment method for the total amount of the purchase, including any applicable taxes and shipping fees. If there are any issues with processing your payment (e.g., insufficient funds, incorrect payment details), your order will not be completed.

6. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. This email will include the details of your order and serve as a receipt for the transaction. Please check your email for confirmation of the payment.

7. Payment Declines
If your payment is declined or if there is an issue processing your payment, you will be notified immediately. You can retry the payment with an alternative method or contact your payment provider for further assistance.

8. Refunds and Cancellations
If you are eligible for a refund (according to our Return and Refund Policy), the refund will be issued to the original payment method used during the purchase. Refunds may take 7-10 business days to be reflected in your account, depending on your payment provider.

9. Payment Disputes
If you believe there has been an issue with a charge on your account, please contact us within 30 days of the purchase. We will work to resolve the dispute and address any issues promptly.

For further questions or assistance regarding payments, please contact us at:
✉️ Email: info@joinali.xyz
📞 Phone: 713-874-3256
🌐 Website: https://joinali.xyz

Thank you for shopping with JOINALI! We are dedicated to providing secure and convenient payment processing for a smooth shopping experience.