JOINALI Sales Policy
Effective Date: March 14, 2025

At JOINALI, we are committed to offering high-quality gym apparel and accessories for our customers. Please read the following Sales Policy to understand the terms and conditions governing your purchase of products through our website.

1. Product Availability
All products listed on the JOINALI website are subject to availability. While we strive to keep our stock updated, there may be occasions when an item is temporarily out of stock. In such cases, we will notify you promptly and offer alternative solutions, including product substitutions or a full refund.

2. Pricing and Payment

  • Pricing: All prices are listed in USD (United States Dollars) and are subject to change without notice. The price displayed at the time of purchase is the price you will pay, excluding taxes and shipping fees, which will be calculated during checkout.
  • Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other available methods during checkout. Payment is required at the time of order confirmation.

3. Order Confirmation
Once your order is successfully placed, you will receive an order confirmation email detailing your order. This email confirms that we have received your order; however, it does not constitute an acceptance of your order. JOINALI reserves the right to accept or decline any order due to product availability, pricing issues, or other reasons.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods, including standard, expedited, and express shipping. Shipping fees are calculated at checkout based on your selected shipping method and the delivery destination.
  • Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once your order has been shipped, you will receive a tracking number to monitor its progress.
  • Delivery Times: Delivery times vary depending on the shipping method and location. Domestic orders typically arrive within 5-7 business days, while international orders may take longer depending on the destination.

5. Returns and Refunds
Please refer to our Return and Refund Policy for details on how we handle returns, exchanges, and refunds. Returns are accepted within 30 days of purchase, provided the item is in unused, undamaged, and original condition. Refunds will be processed to the original payment method once the return is approved.

6. Cancellations
You may cancel your order before it is processed and shipped. If your order has already been processed or shipped, it will be subject to the Return and Refund Policy.

7. Sales Tax
Sales tax will be applied to orders based on the applicable tax rate for the shipping destination. The applicable tax amount will be calculated and displayed during the checkout process.

8. Promotions and Discounts
From time to time, JOINALI may offer promotions, discounts, or coupon codes. These offers are subject to specific terms and conditions, including expiration dates and exclusions. Discounts cannot be combined with other offers unless explicitly stated.

9. Customer Support
Our customer support team is available to assist you with any questions, concerns, or issues related to your order. Please reach out to us via:
✉️ Email: info@joinali.xyz
📞 Phone: 713-874-3256

10. Limitation of Liability
To the fullest extent permitted by law, JOINALI will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability will be limited to the amount paid for the product in question.

By placing an order with JOINALI, you agree to the terms and conditions outlined in this Sales Policy. We appreciate your business and are committed to providing you with high-quality gym apparel and accessories.

Thank you for choosing JOINALI!